ATM, Debit, and Credit Card FAQs
Which ATMs can I use without paying a surcharge?
To avoid paying an ATM surcharge, you can use the LGWFCU ATMs located at the LGWFCU Whitten Road branch, LGWFCU Covington Pike Branch, MLGW North Service Center, MLGW South Service Center, MLGW Brunswick Service Center, MLGW Hickory Hill Service Center, MLGW Administration Building, and MLGW Millington Community Office. In addition, we offer a nationwide network of surcharge-free ATMs (including over 60 local ATMs). You can click here to search the surcharge-free ATM network.
Can I choose my own ATM or debit card PIN?
Yes, you can change your PIN at the following LGWFCU ATM locations: 1616 Whitten Road (LGWFCU Drive-thru), 3773 Brunswick Road (inside MLGW Brunswick Service Center), 6012 Winchester(inside MLGW Hickory Hill Service Center), 5131 Navy Road (Outside Millington Customer Service Center), 1061 Tupelo (Inside MLGW North Service Center), 2981 South Center Drive (inside MLGW South Service Center), 3074 Covington Pike (LGWFCU Drive-thru), 220 South Main (Inside MLGW Administration Building).
What if I can't remember my PIN for my ATM or debit card?
If you have forgotten your PIN, you can visit our Whitten Road branch during business hours and select your PIN. You can also call any branch location to have a randomly generated PIN mailed to you.
What should I do if my credit card is lost or stolen?
If your credit card is lost or stolen, you should immediately call (866) 891-6051.
What should I do if my debit card is lost or stolen?
If your debit card is lost or stolen, you should immediately call (800) 264-5578.
What should I do if my ATM card is lost or stolen?
If your ATM card is lost or stolen, you should immediately call (800) 264-5578.
What is the daily limit for ATM withdrawals?
The daily limit (per working day) using your ATM card (savings only) is $400.00. The daily limit (per working day) using your debit card (requires a checking account) is $500.00.
When will I receive my credit card statement?
Credit card statement activity begins on the 20th of the month and ends on the 20th of the following month. You can expect delivery within 8 business days.
What is the maximum credit limit on an LGWFCU Visa?
The maximum credit limit on an LGWFCU Visa is $10,000.
