To enhance the calculation of your Required Minimum Distribution (RMD) and to streamline our internal process to serve you better, the date of your RMD disbursement will change beginning in January, 2018.
Beginning in January 2018, you will notice these changes:
This change will allow us to use newly available software to calculate your RMD even more accurately and efficiently than in the past, so we can provide the best possible service to you! With Same Day ACH debits, members will now be able to authorize a payment due the same day it comes out of your credit union account. In the past, those payments may have taken a day or two to clear your account. The conversion will enable faster crediting when moving money among transactions at different financial institutions. Similarly, business to business payments will process more quickly – providing faster processing of invoices and payments.
Currently credit transactions are posted multiple times per day while debit transactions are posted to accounts only once per day. As of September 2017, debit transactions will also be processed multiple times per day. To avoid any overdraft fees, ensure your account has sufficient funds to cover any Same Day Debits that you may have authorized to be posted to your account. You may want to review authorizations for current pre-authorized drafts to ensure the desired debit date is provided to the biller/retailer. If you have any questions or need more information on Same Day ACH Debits, please talk to a Member Service Representative. Frequently Asked Questions All consumers, businesses, government entities and financial institutions that use the ACH Network to move money between bank accounts will benefit from the option to move ACH payments faster. What’s changing? Currently credit transactions are posted multiple times per day while debit transactions are posted to accounts only once per day. As of September 2017, debit transactions will also be processed multiple times per day. How does this affect me? Previously, you may have seen debits posted to your LG&W Federal Credit Union checking/share draft or savings account once per day. Going forward, transactions such as check clearing (only checks to ACH), and bill payments will post multiple times throughout the business day. What are the benefits of same day ACH debits? The conversion to ‘same day ACH debits’ will enable you to make easier on-time bill payments as well as faster crediting when you are moving money among transactions that you own at different financial institutions. Similarly, business to business payments will process more quickly – providing faster processing of invoices and payments. Will my direct deposit be affected? No. Your direct deposit will continue to be credited to your account on the correct posting date. Dear Members of LG&W Federal Credit Union, I am humbled, honored, and excited to have been selected as your new President & CEO of LG&W Federal Credit Union. Having been an employee at MLGW for 30 years and a member of the LG&W Federal Credit Union since 1977, working with members and staff feels like working with family. As a long-time member of the LG&W Federal Credit Union, I’ve had the opportunity, like you, to evaluate the Credit Union and its services over the years. Since starting my position with the Credit Union, I have been on a listening and learning tour with our senior management team, our board of directors, staff, and members to better understand the collective needs and priorities of all members. Based on what we’ve learned so far, we have set our sights on four key elements: Stability, Security, Staff and Service. STABILITY. Your Credit Union is financially sound, and the National Credit Union Association (NCUA) examiners continue to give us high marks for financial strength and stability. SECURITY. The security of your personal information and transactions is a top priority, and we leave no detail unattended to ensure the privacy of member data and the security of all transactions. STAFF. I am so proud of our dedicated, friendly staff and continue to learn from them every day. We are fostering their professional development to help them build their strengths so that they can continue to be motivated and engaged in providing excellent member service. SERVICE. We have begun to work on several new projects to improve and modernize our services and update our image. For our growing base of members connecting with us online, we have launched an improved responsive website - our online branch - that offers secure access to online banking tools, financial and educational resources, ATM maps, new loan programs and benefits, and other valuable information for our members. In addition, we are in the process of updating our Mobile Banking App that allows members to conveniently bank anywhere, anytime through their phones and other mobile devices with peace of mind. You also may have noticed our new logo, which uses three attractive colors to reflect light, gas and water. Symbolically representing the welcoming and serving hands we offer to our current and potential members, we feel that this new logo reflects a fresh and inclusive image for the future! A special thanks is owed to our committed board of directors who generously volunteer their time, energy and expertise to strategically guide our organization and ensure the financial health of our Credit Union. We will be working closely with the board to develop an enhanced and thoughtful strategic plan to serve as a framework for organizational growth. Lastly, thank you to all of the members of LG&W Federal Credit Union! In the weeks ahead, we will be issuing a member survey to ask for your feedback on our benefits and services, communication outreach, and customer service to determine ways to improve your member experience. We will also seek input from MLGW employees and retirees who are not current LG&W Federal Credit Union members to help us in our member recruitment initiatives. Thank you for your partnership in providing the best possible financial services for the LG&W Federal Credit Union family! Sincerely, Diana Veazey President/CEO |
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